Didn't love your purchase? No worries,  we've got you covered!

Etiquette KC happily accepts your full-price purchases within 14 days of the delivery date or local pickup date of purchase, for store credit. Credit never expires. Merchandise must be returned with tags attached in original packaging. Items should be unworn and unwashed as well as smoke, makeup, deodorant and perfume free. Shoes must be returned in the original, undamaged shoe box. We reserve the right to refuse your return if these conditions aren't met. Please note that online credit is valid for online purchases only and won't be accepted in-store.

The following items are not eligible for returns:

- sale / discounted items

- jewelry

- swimwear

- sunglasses

- hats / hair accessories

- bodysuits / bralettes / intimates / basics

- gift cards

Click here to initiate a return. All returns must be approved through our online returns center before they can be sent back.  Once your return is received and approved, your store credit will be emailed to you within 5 business days. Any returns not meeting the criteria will be shipped back to the customer at their expense.

Please send your approved return to:                                                              

Etiquette KC                                                                                                         6920b Mission Road                                                                                             Prairie Village, KS 66208

Customers are responsible for the return shipping costs. We suggest utilizing a trackable shipping service when returning your purchases as we are not responsible for lost shipments.

Due to our quickly evolving inventory, we currently do not offer exchanges.

All shipping / return questions can be sent to etiquetteboutiquekc@live.com

Thank you!